Patient-Focused Engagement: Navigating Challenging Cases from Day One
Learning Outcomes:
By the end of this webinar, participants will be able to:
- Recognise patient experiences of chronic lower‑limb oedema and key factors influencing engagement
- Apply psychosocial insights and curiosity‑based communication to build trust
- Use neuroscience principles to support decision‑making and reduce cognitive overload
- Integrate lived experience, psychosocial, and neuroscience perspectives to plan patient‑centred care from the first appointment
Speakers:
Mary Toomey – Sociologist & Former High-Performance Health Leader
Megan Bayliss – Mental Health Social Work Supervisor & Researcher
Dr Izelle Labuschagne – Neuroscientist | Research Mentor | Founder, Complete Thesis Support
Maree O’Connor (Host) – Lymphoedema Physiotherapist, Lymphoedema Education Solutions, Chronic Oedema Solutions
Lymphoedema Education Solutions is grateful to Arjo, Essity and Haddenham Healthcare for supporting this learning opportunity.



