Patient-Focused Engagement: Navigating Challenging Cases from Day One 

Last updated: February 17, 2026
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Learning Outcomes:

By the end of this webinar, participants will be able to:

  • Recognise patient experiences of chronic lower‑limb oedema and key factors influencing engagement
  • Apply psychosocial insights and curiosity‑based communication to build trust
  • Use neuroscience principles to support decision‑making and reduce cognitive overload
  • Integrate lived experience, psychosocial, and neuroscience perspectives to plan patient‑centred care from the first appointment

Speakers:

Mary Toomey – Sociologist & Former High-Performance Health Leader

Megan Bayliss – Mental Health Social Work Supervisor & Researcher

Dr Izelle Labuschagne – Neuroscientist | Research Mentor | Founder, Complete Thesis Support

Maree O’Connor (Host) – Lymphoedema Physiotherapist, Lymphoedema Education Solutions, Chronic Oedema Solutions

Lymphoedema Education Solutions is grateful to Arjo, Essity and Haddenham Healthcare for supporting this learning opportunity.