Information
Challenging lymphoedema and chronic oedema cases are rarely just clinical problems. Long-term illness, repeated setbacks, and social stressors profoundly shape how patients engage, often from the very first appointment.
This 60-minute interactive webinar brings together lived experience, psychosocial insight, and neuroscience to explore how clinicians can build trust, reduce overwhelm, and support meaningful engagement from day one.
Using a real-world case of long-standing lower-limb oedema, our expert panel will examine how assumptions form, how stress affects decision-making, and how small, intentional shifts in communication can lead to better outcomes for both patients and clinicians.
Learning Outcomes:
By the end of this webinar, participants will be able to:
- Recognise patient experiences of chronic lower‑limb oedema and key factors influencing engagement
- Apply psychosocial insights and curiosity‑based communication to build trust
- Use neuroscience principles to support decision‑making and reduce cognitive overload
- Integrate lived experience, psychosocial, and neuroscience perspectives to plan patient‑centred care from the first appointment
Speakers:
Mary Toomey – Sociologist & Former High-Performance Health Leader
Megan Bayliss – Mental Health Social Work Supervisor & Researcher
Dr Izelle Labuschagne – Neuroscientist | Research Mentor | Founder, Complete Thesis Support
Maree O’Connor (Host) – Lymphoedema Physiotherapist, Lymphoedema Education Solutions, Chronic Oedema Solutions
